Request for a License

To obtain a license file, please create a support ticket at the CompuTec Support Portal (Type: Information, Component: License request) and provide the following information:

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License Type

The destined environment:

• a customer server
• a partner internal server

and the license purpose:

• an official purchase
• a demo/test license

info

We generate demo/test licenses for 1 Professional user by default.

System Information

The information needed for generating the license placed on:

• About CompuTec ProcessForce form

  Location

  The SAP Business One application (with CompuTec ProcessForce installed) → upper menu → Help → About CompuTec ProcessForce.

  • SAP Business One Major version (9.3, 10.0, etc.)

    caution

    Please note that each ProcessForce license is issued for a specific major SAP Business One version. Therefore, requesting a new file on the planned upgrade between these versions is required.

  • SAP Business One Installation Number (10 signs)

  • CompuTec Key (40 signs)

    caution

    Please copy CompuTec Key using the Copy function available in a field context menu and paste it into the support issue.

    Alternatively please use the buttons on the lower right corner of the form: Copy to Clipboard / Copy to File.

    

    info

    If there is a '-1' value in the Installation Number field or the CompuTec Key field is empty, please check the Troubleshooting section.

• License Administration Form

  Location

  SAP Business One application → upper menu → Modules → Administration → License → License Administration (Components tab)

  • SAP Business One License Localization

    

    info

    Click here to check how to load a license file after getting it from the CompuTec support.