FAQs

Microsoft Print to PDF Printer Issue

Scenario

Printing issues when Microsoft Print to PDF printer is assigned to CT Label Printer as a physical device. E.g., Request sticks on Processing status.

Root Cause

Microsoft Print to PDF requires an output path defined as a port.

Resolution

A port as a path must be defined. You can configure it as mentioned below:

1. Go to Printer & Scanners.

2. Find Microsoft Print to PDF, right click and select Print Properties.

3. Define the new port under the Ports tab as shared below:

   1. Local Port.
   2. New Port.
   3. Port Name: {path}\file.pdf.
   4. Apply.