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Version: 3.0

CompuTec PDC License Request

Acquiring a license for CompuTec PDC is a straightforward process. This guide explains the steps required to request a license file. Follow these instructions to ensure a smooth and timely request.


Steps to Request License

To obtain a license file, you need to create a support ticket via support.computec.pl. When submitting the request:

  • Set the Type to Information.
  • Set the Component to License Request.
  • Provide the necessary details as mentioned below. (Type: Information, Component: License request) and provide the following information:

License type

Specify the intended environment and purpose of the license:

Environment:

  • a customer server,
  • a partner internal server.

Purpose:

  • An official purchase,
  • A demo/test license.
note

By default, demo/test licenses for CompuTec PDC/WMS are generated for two terminals/users.

System Information

To generate the license, the following information is required:

  • Full Server Name,
  • Terminal License Key (5 blocks of 8 characters, separated by a dash sign).

This information can be found in the PDC/WMS Licensing window under the Import tab.

Access the PDC/WMS Licensing Window through the below path:

Path

CompuTec Service Manager application → PDC/WMS Licensing button

To provide system information:

  • Use the "Copy to Clipboard" button to copy the details.

  • Paste the copied information directly into your support ticket.

    PDC Licensing


By following these instructions, you can ensure a seamless license request process for CompuTec PDC. For any additional questions or assistance, feel free to contact our technical support.