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Review the Requests

The Requests section in CompuTec Labels provides information about label requests and their processing.

Use this section to find a request and review the information associated with it.

Before you start

A request must have been submitted to CompuTec Labels before you can review it in Requests.

Review label requests

To review the requests, follow these steps:

  1. Open CompuTec Labels Printer Manager.

  2. Go to Requests.

    CompuTec Labels Printing Manager with Requests selected in the left navigation. The main pane displays a request table with Result Limit, Date, and Request Details filters, plus columns including Request Id, CompanyDatabase, Requester, Status, ReportSt, TransactionType, Printer, Employee, User, and Doc Type.

  3. Find the request that you want to review.
    You can use the available filters to narrow down the displayed requests.

    CompuTec Label Printing Manager displays the Requests page. A large blue arrow points to the Requests item in the left navigation. The main pane shows filters for Result Limit, Date, and Request Details, followed by a request table with columns Request Id, CompanyDatabase, Requester, Status, ReportSt, TransactionType, Printer, Employee, User, and Doc Type. The table lists requests 191537 through 191541, with statuses Finished and Zero results.

  4. Review the information available for the request.

Result

You can review the request and the information recorded for it in CompuTec Labels.

If you need more information about request processing, review the related logs.

Additional information

If you need to investigate how a request was processed, see Troubleshoot request processing with logs.

To permanently remove old requests and their related data from the CTLABEL database, use the Request Cleanup Wizard. For more information, see Clean up old requests in CompuTec Labels.