You are currently viewing documentation for CompuTec ProcessForce 2.0, which will be supported only until December 31, 2026. After this date, the product will no longer receive regular support or maintenance updates.
We recommend upgrading to CompuTec ProcessForce 3.0, which is a plugin installed and managed through CompuTec AppEngine 3.0, built on .NET 8.
However, please note that CompuTec AppEngine 3.0 has a different architecture, and all CompuTec components, including the CompuTec ProcessForce 3.0 plugin, need to be updated together to ensure full compatibility.
Before starting your installation or upgrade process, we strongly recommend reviewing the CompuTec AppEngine 3.0 and CompuTec ProcessForce 3.0 documentation.
Complaint Reason
Main Menu → Administration → Setup → Complaints → Complaint Reasons
The Complaint Reason form allows users to define and manage Reason Codes, which specify the cause behind a complaint. These codes are crucial for tracking the origins of complaints and are used for detailed reporting and analysis. The Reason Code can apply to customer, supplier, and internal complaints and is an integral part of the Complaint form.
