You are currently viewing documentation for CompuTec ProcessForce 3.0, which is a plugin installed and managed through CompuTec AppEngine 3.0, built on .NET 8.
If you are working with older environments, you may need the documentation for CompuTec ProcessForce 2.0, which is still supported: https://learn.computec.one/docs/processforce/2.0/.
Please note that CompuTec AppEngine 3.0 introduces a new architecture. All CompuTec components, including the CompuTec ProcessForce 3.0 plugin, must be updated together to ensure full compatibility.
Before starting your installation or upgrade process, we strongly recommend reviewing the CompuTec AppEngine 3.0 and CompuTec ProcessForce 3.0 documentation.
Complaint Reason
Main Menu → Administration → Setup → Complaints → Complaint Reasons
The Complaint Reason form allows users to define and manage Reason Codes, which specify the cause behind a complaint. These codes are crucial for tracking the origins of complaints and are used for detailed reporting and analysis. The Reason Code can apply to customer, supplier, and internal complaints and is an integral part of the Complaint form.
